App legal links / Smart Hospital 360 Privacy Policy

Smart Hospital 360 Privacy Policy

Applies to Patient, Staff, and Admin apps.

Last updated: 10 August 2026

Gill Tech operates Smart Hospital 360 on behalf of participating hospitals. This policy describes how personal and health-related information is handled in the mobile apps.

1. Information we collect

  • Identity and contact details (name, phone, email)
  • Appointment, department, and clinical workflow data entered by hospital staff
  • Billing and payment status where enabled by the hospital
  • Device and security logs needed to protect accounts

2. How we use information

We use this information to provide hospital services (booking, queue, lab, pharmacy, billing), authenticate users, send service notifications, and maintain system security. Hospital administrators control tenant configuration and access roles.

3. Sharing

Data is shared with the treating hospital and its authorized staff. Sub-processors (hosting, messaging, analytics) process data only to operate the platform. We do not sell patient data.

4. Retention & security

Medical and billing records may be retained according to hospital policy and applicable healthcare regulations. Access is role-based and protected with industry-standard controls.

5. Your rights

Patients and staff may request correction or deletion subject to hospital and legal retention rules. See Account Deletion.

6. Contact

support@gilltech.ai · Support page

Questions? support@gilltech.ai · All app legal links